1. Acceptance of these terms
By accessing this website, booking a consultation, or using any of our services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the website or our services.
2. Our services
Home Dietitians provides personalised nutrition and dietetic consultations, medical nutrition therapy, and related educational content, delivered at our clinic in Mutiara Damansara and online across Malaysia. Our dietitian services are provided by qualified, Malaysia-registered dietitians.
Nutrition guidance is supportive and complementary to the care provided by your doctor or medical team. It does not replace medical diagnosis, prescription medication, or emergency care. We do not diagnose disease or prescribe medication.
3. No guaranteed results
Nutrition and health outcomes vary from person to person and depend on many factors, including individual health status, adherence and medical conditions. While we provide evidence-based guidance, we do not and cannot guarantee any specific result, weight change, or clinical outcome.
4. Consultations, bookings and fees
Consultations are paid professional services. Fees are communicated to you before booking. Booking a consultation constitutes acceptance of the applicable fee. Full payment may be required to confirm an appointment. We do not provide free health assessments or free personalised dietary advice.
5. Cancellation and rescheduling
If you need to cancel or reschedule, please contact us as early as possible. Appointments cancelled or rescheduled with insufficient notice, or missed without notice, may be subject to a charge or forfeiture of any deposit, at our discretion. Specific cancellation terms will be confirmed at the time of booking.
6. Your responsibilities as a client
To receive safe and effective guidance, you agree to provide accurate and complete information about your health, medical history, medications and lifestyle, and to inform us of any changes. You are responsible for following up with your doctor for medical concerns and for any decisions you make based on our guidance.
7. Intellectual property
All content on this website — text, articles, calculators, images, videos, meal plans and branding — is owned by or licensed to Home Dietitians and is protected by copyright. You may not reproduce, republish or distribute our content without our written permission. Personalised plans provided to you are for your own use and may not be shared or resold.
8. Third-party links and tools
Our website may link to third-party websites or embed third-party content (such as YouTube videos). We are not responsible for the content, accuracy or practices of those third parties.
9. Limitation of liability
To the fullest extent permitted by law, Home Dietitians shall not be liable for any indirect, incidental or consequential loss arising from your use of this website or reliance on general information provided here. Nothing in these terms excludes liability that cannot lawfully be excluded.
10. Privacy
We handle your personal and health information in accordance with our Privacy Policy and the Malaysian Personal Data Protection Act 2010 (PDPA). By using our services you consent to that handling.
11. Changes to these terms
We may update these Terms & Conditions from time to time. The latest version will always be posted on this page with its effective date. Continued use of the website or our services means you accept the updated terms.
12. Governing law
These terms are governed by the laws of Malaysia, and any disputes shall be subject to the jurisdiction of the Malaysian courts.
13. Contact us
Questions about these terms? Contact Home Dietitian Consultancy Sdn. Bhd. at [email protected] or via our contact page.
This document is provided for general information and does not constitute legal advice. We recommend having it reviewed by a qualified legal professional for your specific circumstances.
